When patients can't find healthcare information on your site, they get frustrated and leave or call instead. Connect patients to trusted answers and next steps with AI search and discovery.
65% of patients who fail to schedule online call instead.
MDRG, 2026
Patient acquisition is expensive and a broken site search experience wastes that investment in seconds. Patients who can’t find what they need leave the site or call instead of self-serving, increasing operational costs.
Patients search with natural language. Outdated healthcare websites make patients sift through clinical terms and fragmented content.
1 in 4 web visitors give up when they cannot find a provider online.
MDRG, 2026
Improve findability with AI, give marketers control with built-in IT governance and surface deeper insights to drive patient impact.
Turn high-intent searches into clear paths to care. Keep patients engaged on your site when intent is strongest, before they call or leave.
Take control of search and discovery quality without waiting on IT. Respond faster to patients’ digital needs, behaviors and emerging trends.
Gain insights to drive access to care and patient outcomes including engagement, findability, task completion, self-service and conversion.
Deliver direct, trusted answers with AI. Understand patient intent, improve result quality and connect everyday language to the right care.
Protect patient trust while meeting the security, accessibility and governance requirements of complex health systems.
See why organizations operating in regulated environments trust SearchStax
AI Search and Discovery Platform Site Search
Backed by certifications and healthcare-ready safeguards.
HIPAA-ready with executed BAA; SOC 2; ISO 27001; GDPR; WCAG 2.2 AA.
When search fails, the impact shows up in abandoned visits, higher-cost calls and lost appointment revenue. 71% of patients who experience search frustration leave your site.
When search fails, the impact shows up in abandoned visits, higher-cost calls and lost appointment revenue. 71% of patients who experience search frustration leave your site.
When search fails, the impact shows up in abandoned visits, higher-cost calls and lost appointment revenue. 71% of patients who experience search frustration leave your site.
When search fails, the impact shows up in abandoned visits, higher-cost calls and lost appointment revenue. 71% of patients who experience search frustration leave your site.
Connect patients to providers, trusted answers, priority services, locations and clear next steps with AI search and discovery.
End the dead ends that hide providers, locations, insurance details and appointment paths from patients.
Give patients clear answers from approved content before uncertainty drives them to the phone or elsewhere.
Put urgent care, vaccines, enrollment and key services in front of the right patients.
Turn everyday patient language, typos and symptoms into clinical care results and clear next steps with synonym mapping.
Turn patient search into action
“We needed an efficient way to build key pages like Find a Doctor, Find Clinical Trials and Find a Location; SearchStax allowed us to easily build those pages.”
Nicholas Lauritzen
Programmer and Lead Web App Developer
Patients find the right care faster
“Search is at the core of anything. Unless our users can find something within one, maybe two clicks, they’re going to jump to the search.”
Colleen Weiss-Ramirez
Director, Digital Engagement and Web Development
Optimizely
